Testimonials

People trust ITS Trac to deliver first class service - every time, on time

ITS Trac Ltd. has built a reputation for delivering industry leading service and unmatched customer satisfaction. Don't take out word for it though, our customers speak for themselves...

It has been a  pleasure doing business with you over the last 6 years. The attitude of your staff has been fantastic, and whenever we have needed help or information, they have gone the extra mile. Your product has always been first class, delivered on time, and very competitively priced, against all the opposition.

As I am retiring, I thought it only right to thank those suppliers, who have supported me, in a way that I could recommend to anyone.  ITS Trac Ltd  has given me exemplary service, during our period of business.

Many thanks again.

Robin Disney, Managing Director
R&R Attachments Ltd.

Tom Blackwell Contractors & P/H Ltd operate as a specialist bulk earthworks contractor servicing the Landfill, Quarry and General Construction market throughout the UK from our head office at Halstead in Essex.

As a company we operate one of the largest privately owned plant fleets in the country and undertake the majority of our own servicing, maintenance and repairs in house; excavator and dozer track and running gear maintenance and replacement are critical to smooth running of the company’s fleet and Managing Director Tom Blackwell has been trading with ITS Trac for over 45 years.

Throughout this period of trading ITS Trac have provided a fast efficient service always reactive to break downs and urgent supply of parts while with scheduled maintenance and full running gear replacement they have always provided the most competitive rates on the market while still providing a quality durable product.

We look forward to another 45 years of trading together..

Sam Ratcliffe (Contracts Manager)
Tom Blackwell Contractors & P/H Ltd

I would like to thank to ITS Trac Ltd. for brilliant service and brisk delivery time. Not many companies out there can respond so quick (24h) and deliver such a good service! We will definitely use ITS Trac Ltd. in the nearest future.

Thank you again.

Vlad. Pavlicek
Quarry manager

Ken/ Colin,

I would like to thank your team for the recent rebuild on our EC210 undercarriage last week. From Placing the order to job completed in under 6 working days was very impressive, as was the manner in which your team undertook the work. As usual, another excellent job, at a competitive price, from ITS Trac.

Many thanks.

Regards

Martin Phillips
Quarry Manager

Unfortunately I didn't have your telephone number with me when your driver returned my tracks today.  I was amazed at your speedy turnaround and wanted to thank you straight away. Your service was incredible thank you very much.

David J Bishop
JCB Rettendon

Hi Sir,
Many thanks for a professional service /track replacement.
Very pleased.

G Curtis
Mackoy site manager

Subject: Good Service
The service we at The Shannon Group received from ITS Trac was unbelievable, we needed new chains for one of our crushers plus a new idler wheel which was in a massive state of annihilation, not much left to get a measurement from sheared pin sheared bolts mostly ground away, without warning a fella Ken turned up with his tools and worked out all original part dimensions, straight into getting his hands dirty after a while he got everything he needed, parts ordered and arrived the following day. No messing no umming and aahring no head scratching no fuss, just simply got what we needed and even called to see how I was getting on with fitting the new parts, all correct almost all done. We would recommend these guys to anyone involved with any type of Plant and Construction Machinery, I also found out they have bucket edges and teeth with real good prices. Many thanks for help advice and our parts.

Peter
The Metalshop at The Shannon Group.

Subject: 13 tonne Hitachi excavator.

Hi Ken, just a quick thank you for all your help re-tracking the above machine. The service from you and the team at ITS Trac was outstanding, ordered on the 4th October and fitted on the 8th, great workmanship from your fitter Aidan we couldn't have got a more experienced man to carry out the work.

Thanking you and all involved.

Chris Tyler
Latest News
October 21, 2019
Good Service Testimonial

The service we at The Shannon Group received from ITS Trac was unbelievable...

READ MORE
October 21, 2019
The service from you & the team at ITS Trac was outstanding.

Just a quick thank you for all your help re-tracking the above machine...

READ MORE